Western Health Advantage
Standard Broker Commissions
The information herein was collected from sources deemed reliable including information from various carriers. We have not verified nor can we guarantee the accuracy, timeliness or completeness of such information, which is provided on an “AS-IS” basis. It is solely your responsibility to verify this information before making decisions or incurring costs based on such information. Further, you should contact the carrier for full details regarding the products and programs contained herein.
Carrier Contacts & Renewal Services
Carrier Contacts
Broker Support
Phone:
888-499-3198 or 916-563-3198
Employee Add/Term/Change Form Submission
Employer Change Form Submission
Email:
whasales@westernhealth.comInvoice Request
Carrier Appointment
Broker of Record Changes
Email:
WHASales@westernhealth.comRenewal Services
Contact Info
Email:
whasales@westernhealth.comDue Date
Prior to the date of renewal
Renewal Portal
Renewal Billing & Enrollment Issues
Email:
whasales@westernhealth.comGuides & Resources
Small Group Enrollment Kit
Find everything you need to enroll with confidence. Our Carrier Enrollment Kits include the most up-to-date forms, applications, and brochures for each health plan we represent.
Organized by carrier and region, these kits make it easy for you and your clients to get started quickly and accurately.
Summary of Benefits & Coverage
Summary of Benefits & Coverage provides a centralized location to view and download standardized summaries for each carrier and plan.
These documents help your clients make informed decisions by clearly outlining coverage details, cost-sharing, and what to expect from their plan.
Provider & Rx Search
Help clients find their doctors and medications with ease. Our Provider & Rx Search gives you direct access to each carrier’s search portal, so you can quickly verify doctors, specialists, hospitals, and covered prescriptions.
RX and Bin Numbers
Rx Vendor: OptumRx
Rx BIN: 610011
Rx Group: WHA
PCN: IRX
New Hire Rating Rules
New hire rates will be based on the member’s age at the group’s effective date.
Newborn Coverage
What is the effective date of coverage for a newborn, and how are premiums requested?
Coverage for a newborn begins on the date of birth. If the newborn is born between the 1st and 16th of the month, the full month’s premium is billed. If the newborn is born after the 16th, the first month’s premium is not billed.
Is there an additional cost for covering the newborn during the first 30 days?
The premium for the first month of coverage is written off.
Does this apply to both the mother and the father?
Yes.
Prior Carrier Deductible Credit
Prior Carrier Deductible Credit is available only for members moving from a group HSA plan to a group HSA plan.
Prior Carrier Deductible Credit counts toward the member’s Out-of-Pocket Maximum (OOPM).
A Prior Carrier Deductible Credit form is required.
Submit completed forms and supporting documentation to MyHDHP@westernhealth.com.
Medicare Part D Creditable Coverage (2026)
All Western Health Advantage Small Group plans are considered creditable for the 2026 plan year.
Page Last Updated: July 15, 2026