Anthem Blue Cross
Standard Broker Commissions
The information herein was collected from sources deemed reliable including information from various carriers. We have not verified nor can we guarantee the accuracy, timeliness or completeness of such information, which is provided on an “AS-IS” basis. It is solely your responsibility to verify this information before making decisions or incurring costs based on such information. Further, you should contact the carrier for full details regarding the products and programs contained herein.
Carrier Contacts & Renewal Services
Carrier Contacts
Broker Support
Email:
small.group@anthem.comPhone:
833-747-1190
Broker Portal Access
Employee Add/Term/Change Form Submission
Email:
small.group@anthem.comPhone:
833-747-1190
Employer Change Form Submission
Email:
small.group@anthem.comInvoice Request
Email:
small.group@anthem.comPhone:
833-747-1190
Carrier Appointment
Broker of Record Changes
Email:
producers@elevancehealth.comElectronic signatures submitted through DocuSign or Adobe Sign are acceptable.
Renewal Services
Contact Info
Email:
small.group@anthem.comDue Date
Renewal changes may be submitted during the renewal month.
Renewal Portal
Services: Access renewals and view enrollment.
Renewal Billing & Enrollment Issues
Email:
small.group@anthem.comPhone:
855-854-1429
Guides & Resources
Small Group Enrollment Kit
Find everything you need to enroll with confidence. Our Carrier Enrollment Kits include the most up-to-date forms, applications, and brochures for each health plan we represent.
Organized by carrier and region, these kits make it easy for you and your clients to get started quickly and accurately.
Summary of Benefits & Coverage
Summary of Benefits & Coverage provides a centralized location to view and download standardized summaries for each carrier and plan.
These documents help your clients make informed decisions by clearly outlining coverage details, cost-sharing, and what to expect from their plan.
Provider & Rx Search
Help clients find their doctors and medications with ease. Our Provider & Rx Search gives you direct access to each carrier’s search portal, so you can quickly verify doctors, specialists, hospitals, and covered prescriptions.
ID Cards
Member App for downloading ID cards
The Sydney Health mobile app
Member Web access instructions on how to access online account
Visit anthem.com/ca/register
Can a broker download ID cards?
Yes, this can be done by the broker in Employer Access or Producer Toolbox.
Do dependents receive ID cards?
Yes.
Medicare Part D Creditable Coverage (2026)
Non-Creditable Plans:
- Anthem Bronze PPO 40/6200/40%
- Anthem Bronze PPO 70/6600/35%
- Anthem Bronze Select PPO 40/6200/40%
- Anthem Bronze Select PPO 70/6600/35%
Newborn Coverage
What is the effective date of coverage for a newborn, and how are premiums requested?
Coverage for newborns becomes effective on the date of birth. Premiums are prorated according to the birth date. For instance, if a newborn is born on the 15th of the month, Anthem Blue Cross will assess premium for 15 days of coverage at the prorated rate.
Is there an additional cost for covering the newborn during the first 30 days?
Newborns receive coverage under the subscriber’s plan for the initial 31 days following birth. No extra premium is charged during the first 31 days if the newborn is never added as a dependent.
Does this apply to both the mother and the father?
Coverage may be provided under the mother’s plan, the father’s plan, or both plans.
New Hire Rating Rules
New Hire rates will be based on the member’s age at the member’s enrollment date.
Pharmacy BIN & PCN Numbers
Rx BIN: 020099 (all systems)
PCN for ISG: IS
PCN for WGS: WG
PCN for Facets: FC
Prior Carrier Deductible Credit
For groups transitioning from CalChoice, Anthem will allow medical deductible, prescription deductible, and out-of-pocket maximum (OOPM) credits.
Deductible carryover is not available for subscribers who change employers. However, Anthem may consider applying medical deductibles, prescription deductibles, and OOPM credits on an exception basis when an Anthem-insured employer acquires another Anthem-insured employer.
Contact your Anthem representative to determine whether your client may qualify.
Anthem accepts group submission information via a standard Excel spreadsheet.
Documents may be submitted to CASGBrokerServices@anthem.com or faxed to (877) 287-1262.
Page Last Updated: August 10, 2026