MetLife
Standard Broker Commissions
• $0-$15,000 15%
• $15,001-$25,000 10%
• $25,001+ Varies
• Flat 15% available
• $0-$5,000 15%
• $5,001-$10,000 10%
• $10,001+ Varies
• Flat 15% available
The information herein was collected from sources deemed reliable including information from various carriers. We have not verified nor can we guarantee the accuracy, timeliness or completeness of such information, which is provided on an “AS-IS” basis. It is solely your responsibility to verify this information before making decisions or incurring costs based on such information. Further, you should contact the carrier for full details regarding the products and programs contained herein.
Carrier Contacts & Renewal Services
Carrier Contacts
Broker Support
Email:
ask4met@metlifeservices.comPhone:
800-275-4638
Broker Portal Access
Employee Add/Term/Change Form Submission
Email:
ask4met@metlifeservice.comPhone:
800-275-4638
Employer Change Form Submission
Email:
ask4met@metlifeservice.comPhone:
800-275-4638
Invoice Request
Email:
ask4met@metlifeservice.comPhone:
800-275-4638
Carrier Appointment
Renewal Services
Contact Info
Email:
ask4met@metlifeservice.comPhone:
800-275-4638
Guides & Resources
Provider & Rx Search
Help clients find their doctors and medications with ease. Our Provider & Rx Search gives you direct access to each carrier’s search portal, so you can quickly verify doctors, specialists, hospitals, and covered prescriptions.
ID Cards
Member App for downloading ID cards
MetLife ID Cards are not required for service. Providers can look up with SSN/DOB. Employees can register on Mybenefits and download an I.D. Card. For PPO coverage I.D. cards are not required; however, there is an option in MetLink to order small batches of generic I.D. cards and they go directly to the customers address ATTN: to the Benefit Administrator. They can then share with employees that insist on having an I.D. card. For DHMO cards, the personalized cards are sent directly to the member’s home because they are required to select a provider, and this information will be on the personalized card.
Member Web access instructions on how to access online account
Through the mobile app (download from the app store by searching for “MetLife Worldwide”).
Can a broker download ID cards?
No.
Do dependents receive ID cards?
No, the dependents do not receive a different I.D. card unless they have DHMO and select a different provider.
Page Last Updated: July 10, 2026