ChoiceBuilder
Standard Broker Commissions
The information herein was collected from sources deemed reliable including information from various carriers. We have not verified nor can we guarantee the accuracy, timeliness or completeness of such information, which is provided on an “AS-IS” basis. It is solely your responsibility to verify this information before making decisions or incurring costs based on such information. Further, you should contact the carrier for full details regarding the products and programs contained herein.
Carrier Contacts & Renewal Services
Carrier Contacts
Broker Support
Phone:
866-412-9279
Employee Add/Term/Change Form Submission
Employer Change Form Submission
Invoice Request
Renewal Services
Contact Info
Renewal Billing & Enrollment Issues
Phone:
866-412-9279
Guides & Resources
Small Group Enrollment Kit
Find everything you need to enroll with confidence. Our Carrier Enrollment Kits include the most up-to-date forms, applications, and brochures for each health plan we represent.
Organized by carrier and region, these kits make it easy for you and your clients to get started quickly and accurately.
Summary of Benefits & Coverage
Summary of Benefits & Coverage provides a centralized location to view and download standardized summaries for each carrier and plan.
These documents help your clients make informed decisions by clearly outlining coverage details, cost-sharing, and what to expect from their plan.
Provider & Rx Search
Help clients find their doctors and medications with ease. Our Provider & Rx Search gives you direct access to each carrier’s search portal, so you can quickly verify doctors, specialists, hospitals, and covered prescriptions.
ID Cards
Member App for downloading ID cards
In an effort to be more Eco-Friendly, PPO Dental and Vision carriers don’t send out paper ID cards anymore. PPO dental and vision carriers no longer send paper ID cards as part of their eco-friendly efforts.
Member Web access instructions on how to access online account
PPO dental and vision carriers no longer send paper ID cards as part of their eco-friendly efforts. Members can create an account and download a paperless ID card. Below are the links to each carriers online account registration system. Simply follow the steps after clicking on the appropriate link below to access your online account and paperless ID card. Make sure to have your name, date of birth, and the social security number of the primary subscriber ready.
Renewal Alignment Process
Required Documentation –
Written request on Company Letterhead must be signed by the owner or an authorized group contact and should include the following:
Renewal date being requested.
Reason for change request.
Acknowledgement that the group is forfeiting their 12-month rate guarantee.
Acknowledgement that the plans and benefits may change.
Notification Timeline –
Requests must be received 60-days in advance of the new (desired) renewal date.
Requests need to be received prior to invoicing for the group’s current renewal.
Groups must be in-force for an entire year with ChoiceBuilder (no exceptions).
Submission –
Request should be sent to the attention of Appeals at: Customerservice@choiceBuilder.com.
***Please note that all renewal date change requests are subject to management review and approval. Renewal date changes are not guaranteed.
Page Last Updated: September 16, 2026