UnitedHealthcare
Standard Broker Commissions
51-100: commission can vary at the request of the agent or customer.
$15,001 - $25,000: 10%
$25,001 - $50,000: 5%
$50,001+: 1%
$15,001 - $25,000: 10%
$25,001 - $50,000: 5%
$50,001+: 1%
- *Contract limits are based on eligible employees for groups 101+
Carrier Contacts & Renewal Services
Carrier Contacts
Broker Support
Phone:
800-591-9911, option 1
Broker Portal Access
Employee Add/Term/Change Form Submission
Employer Change Form Submission
Invoice Request
Renewal Services
Contact Info
Phone:
800-591-9911, option 1
Email: For assistance on the group’s renewal process, please contact Broker Services for the Assigned Renewal Representative.
Due Date
Group level changes should be submitted no later than the 5th of the renewal month. Employee changes have up to 60 days from the renewal date for submission. All employee changes will be retroactive to the renewal date.
Renewal Portal
Phone:
1-866-336-9369, option 3
Services: Access renewal, view group enrollment, and obtain plan benefits.
Renewal Billing & Enrollment Issues
Phone:
800-591-9911
Guides & Resources
Small Group Enrollment Kit
Find everything you need to enroll with confidence. Our Carrier Enrollment Kits include the most up-to-date forms, applications, and brochures for each health plan we represent.
Organized by carrier and region, these kits make it easy for you and your clients to get started quickly and accurately.
Summary of Benefits & Coverage
Summary of Benefits & Coverage provides a centralized location to view and download standardized summaries for each carrier and plan.
These documents help your clients make informed decisions by clearly outlining coverage details, cost-sharing, and what to expect from their plan.
Provider & Rx Search
Help clients find their doctors and medications with ease. Our Provider & Rx Search gives you direct access to each carrier’s search portal, so you can quickly verify doctors, specialists, hospitals, and covered prescriptions.
Page Last Updated: January 6, 2026